I keep getting blue screen after opening genshin impact

  • Thread starter Thread starter Jull Wild
  • Start date Start date
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Jull Wild

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Hello!I got a new notebook with Windows 11 and I wanted to download genshin impact. After I did that it worked as usual (client worked, game also worked, I could´ve played).But since yesterday I keep getting blue screen after I want to launch the game. The genshin client works as usual but when I want to launch the game itself my notebook crashes with blue screen that says "your device ran into a problem and needs to restart. We´re just collecting some error info, and then we´ll restart for you. Stop code: KERNEL_SECURITY_CHECK_FAILURE".I tried to reinstall the game (didn´t help). I also heard

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