I just added a new email account to my Office account. I'm able to get the emails on my mobile device (iPhone), but I get an error when trying to open

[Todd Molino]

UTC Date: 2023-03-29T16:20:36.809Z Client Id: 8D50CC3988F245F9BF8C7387A3AAD9C3 Session Id: 41f14071-fd0b-4430-b24e-b5887d29c12d Client Version: 20230317009.13 BootResult: accessDenied Back Filled Errors: None err: Microsoft.Exchange.Data.Storage.MailboxUnavailableException esrc: StartupData et: ServerError estack: Microsoft.Mapi.MapiExceptionUnknownUser st: 500 ehk: X-OWA-Error efe: DM6PR03CA0003, BN9P222CA0005 ebe: DM8PR06MB7813 ewsver: 15.20.6222.35 emsg: ErrorPermanentStorage

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