I have a Toshiba LX830-11D I reset to factory settings but it won’t let me connect to Microsoft , I’ve tried my email address and password, still no j

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J FGG

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I have just reset a Toshiba all in one LX830-11D and it won’t recognise my email address and password for Microsoft. It kept saying retry but no goodIt also asks if right address in search bar and that is right to but won’t allow me on to microsoft

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