I have a customer using an HP Laptop running the latest version of Windows 10. On the first boot they receive the error "We can't sign into your accou

  • Thread starter Thread starter Chris Williams72
  • Start date Start date
C

Chris Williams72

Guest
I have a customer using an HP Laptop running the latest version of Windows 10. On the first boot they receive the error "We can't sign into your account".After much troubleshooting, removing Antivirus, trying registry tweaks etc, none of which worked, we decided to reset the PC.It was fine for a few days, they use a Microsoft account to log in.However, a couple of days in, it does it on every boot - you have to click Sign out - then re-logon and it's fine.It does set up a temporary profile on the initial boot.Help please?As I've stated, it has been reset, so Windows and profile cannot be corru

Continue reading...
 
You must log in or register to reply here.

Similar threads

C
I have a customer using an HP Laptop running the latest version of Windows 10. On the first boot they receive the error "We can't sign into your accou
Replies
0
Views
5
Chris Williams72
C
A
“We can't sign into your account.” Windows 11 Temporary Profile Issue + CTFMON.EXE SUCCESS UNKNOWN HARD ERROR when trying to enter safe mode.
Replies
0
Views
4
adam_269
A
L
“We can’t sign you in to your account” error message after my laptop crashed. How can I regain access to my files?
Replies
0
Views
3
Lynette E
L
A
“We can't sign into your account.” Windows 11 Temporary Profile Issue + CTFMON.EXE SUCCESS UNKNOWN HARD ERROR when trying to enter safe mode.
Replies
0
Views
7
adam_269
A
L
“We can’t sign you in to your account” error message after my laptop crashed. How can I regain access to my files?
Replies
0
Views
2
Lynette E
L
Back
Top