I had an email account attached to my family account for a sporting club and now it keeps asking them to contact their parent

Windows 10

Windows 10

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I had an email account attached to my family account for a sporting club and now it keeps asking them to contact their parent - even though the account has been removed from my family group and all my contact details have been deleted.This is now the error they get when they try and log in. "This option is not available because of your account type. Please ask a parent/guardian to change account type to Standard User."

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