I got charged for Robux I didn't even get, and I can't buy it twice even though it's an in-game currency

[Windows 11]

I have $5.00 in my Microsoft account for some reason, so I go to buy 80 Robux from the Roblox app on Microsoft Store. The purchase was having a lot of issues before, saying stuff like "Purchase could not be completed, you have not been charged" something along the lines of that. So imagine the shock whenever I re-open Roblox, try to buy Robux again, and my account has went down from $5.00 to $3.93, mind you, I still have 0 Robux when I should have 80. Imagine the even more shock whenever it says "Looks like you already own this" whenever I try to purchase it again. This basically means I can't

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