I got blue screen error

  • Thread starter Thread starter Staelight88
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Staelight88

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My laptop automatically got blue screen error which is saying "your device ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you. 0% complete" 0% complete is showing from an half hour. I don't know what to do should I shut down. If I shut down will I lose my data.

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