I can't enable windows sonic on my headphones

[Windows 11]

Hello, i bought a new headset from HyperX model cloud III, but i cant enable surroud sound. I tried instaling softwares for it, but it doesnt work. I have the same problem in the past with diferent headset. When i try to enable it it says: Při pokusu o zapnutí prostorového zvuku se něco pokazilo.

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