I cant add my child in family safety

[ab kindy]

HelloAfter contacting Microsoft support in April 2022, because I was unable to add my child's account to my family safety groupAnd my child cannot access his account, because each time he tried to access it, the site asked for parental authorization And each time we proceed in the authorization process, its ends with ERROR result(There is a case about it # 000000 – masked for security reasons)Finally, they replied that the reason is the region difference between my account and my child's account (despite I mentioned this to them in the beginning but they said @ that time, that it is irrelevant

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