I cannot use the Snipping Tool when I right-click on files or app icons in Windows File Explorer on Windows 11 Pro 23H2

[Microsoft Windows]

Hi, I cannot use the Snipping Tool (Press Win logo key + Shift +S) when I right-click on files or app icons in Windows File Explorer on Windows 11 Pro 23H2I need to take screenshots for a user guide, showing step-by-step actions.

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