I am prompted for a PIN, which I do not have; to change this, I am given directions to which are not helpful

  • Thread starter Thread starter Mia Akino
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Mia Akino

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I am on the browser. I do not have my account on my PC.I cannot find the option to make or retrieve or change my PIN on the browser.I followed directions on the prompt: "You can reset your PIN by going to Settings > Accounts > Sign-in options."On https://account.microsoft.com, there is no such sequence of options it seems. Where would be the right place to start? I went to the security subtab and there was nothing helpful there.I do not know why it is prompting me for a pin when I do not recall having set one up. In any case, I need the PIN to access my recently purchased Microsoft

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