I am not able to shrink volume of my C Drive even though alot of space is free

[Rahul Nishad]

I am not able to shrink volume of my C: Drive even though alot of space is free, I want to reduce the C: Drive to 100GB but it is not working. I am not that good at computer stuff therefore can someone help me out with Step by Step guidance on how to reduce it?I have attached some screenshots that I think are necessary. If you need anything else please ask because I really need help for this.It is an HP x360 Pavilion i7 1165G7, I went to the HP Service Center near me and they said it is due to BitLocker and they weren't able to shrink it but IDK what BitLocker is so I am just stuck at this po

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