i am missing 3 characters in my product key. can you please provide me with the missing characters please

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Vanesa.86

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I have already purchased Microsoft office. Upon entering the product key to activate it, am missing 3 characters in my product key. i have the receipt from the shop who issued me the product key. But the print on it is not clear. I cannot see 3 of the letters or numbers on the document. The shop advised me to contact you, send you the serial number so i can get some help. can you please provide me with the missing characters please. See below the serial number for the receipt1000000023977032

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