HP Windows 11 PC. The log in is asking for a pin (which he has never set up) instead of a password. There doesn't seem to be any option to change this

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John Williams CDF

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My father is in his late 80s and has a HP Windows 11 PC. All of a sudden, the log in is asking for a pin (which he has never set up) instead of a password. There doesn't seem to be any option to change this. He has tried everything, and now can't log into his computer! Any advice please?

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