HP Spectre x360 2-in-1 Laptop 14 12th gen sudden unresponsive Touchscreen

[Sarah.Kaaaaaa]

Hi, I have an HP Spectre x360 2-in-1 Laptop 14 12th gen. this the year I got it( the year it came out) I have been using it without any problem until I think it was around May this year, when my touchscreen functionalities stopped working. this was around the time when I was updating Bios. I have be in contact with hp and Microsoft customer services but no avail. I have tried every possibility solution there is but nothing has worked. my final hope and solution was to reset everything and start as a new laptop but did not work either. I have honestly lost hope and one of the reasons I bought i

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