HP Printer Envy 5032 no longing printing, update relateable???

  • Thread starter Thread starter Mullitover
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Mullitover

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Running Windows 10 Ver 1909, (waiting for 2004)


Yesterday printer has refused to print via Sony Vaio laptop (printer works fine printing from phone)


Try to print anything and quickly open the printer "device" it will say it is spooling, that will quickly change to printing, then after approx 5 seconds it will say the job is deleting and then obviously nothing is printed.


Have read on here and on the web that update KB4560960 could be the problem and that hotfix KB4567512 should fix it, it hasnt!!!

Even uninstalled KB4560960 and still does not print.


I have my doubts that this particular update is necessarily the problem as Windows says that KB4560960 was installed on 10th June, whilst ive only had a printing issue since 25th June.


Can anyone suggest anything else that would be worth trying.

Many Thanks

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