HP computer won't wake from sleep

[Ashleyc911]

This is the second occasion that my computer has had problems not waking up after going to sleep. I press the keyboard and mouse, and nothing works. It stopped working after I deleted/updated windows 10 to windows 11 on my computer. I’ve changed power settings, I’ve used the command prompt, I’ve used admin tools, I just recently did a reset (not a cloud reset, kept my personal files on the computer) and that also did not work. I’m not sure what else to do.. my warranty for the computer expired earlier this year.Reply

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