how to solve 'that fingerprint has already been set up on another account' problem?

[Windows 11]

dear everyone,I used to sign in to my asus laptop through fingerprint on my windows 11. I re-installed the same windows the other day, but after so, I wasn't able to set the same finger in windows hello since the system keeps receiving the msg that 'that fingerprint has already been set up on another account'. I probed the whole net for any solution and I followed virtually all of them from uninstalling the driver to changing registry values and so on. However, the problem was not solved. I don't know what else to do!I'd be thankful if someone can help me.thanks,

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