How to reach a HUMAN at Microsoft? Pay for an account and cannot access that account!

  • Thread starter Thread starter Irene Carney
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Irene Carney

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Several months ago I was forced to abandon my years old email address due to harassment and safety concerns. Since that time I have been unable to access my account including my OneDrive files. I have sent numerous emails to MS and not received a single response. I have attempted to submit a ticket for support and have not received a single response from MS. Numerous times I have tried to recover my account but each time I receive a message saying the information I have submitted is not accurate and thus cannot recover the account. As far as Microsoft is concerned, I do not have a valid accoun

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