How to fix my sound conundrum?

[Windows 10]

To cut short a long story, the sound and my microphone on my Windows 10 laptop suddenly stopped working. I've tried everything to fix it, just about and I've gotten nowhere. It's like it doesn't seem to pickup that it has speakers or a mic. No, it's not muted. Yes, I've tried restarting the computer, reinstalling the drivers, and troubleshooting. No, none of it worked.

Continue reading...