H
heather186
Guest
The laptop turned on fine a few weeks ago but now keeps getting stuck on this. I click okay and it restarts, comes up with the asus logo and then the message comes up again. It won’t let me do anything with it. Only the charger is plugged in but if I unplug it, it turns off like it hasn’t got any battery even tho it’s been in charge all day. Does anyone know how to fix this. I can’t do anything except click okay. The message reads:“The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click “OK” to restart the computer,
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