How to fix '0xC1900101 - 0x20017 Installation failed during safe OS phase with an error during boot operation' issue

  • Thread starter Thread starter wzis
  • Start date Start date
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wzis

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the setupact.log has:


2021-02-13 23:03:42, Info SP CSetupPlatform::Initialize: Setup log starts:

2021-02-13 23:03:42, Info SP SEH: Enter CExceptionHandler::CExceptionHandler

2021-02-13 23:03:42, Info SP SEH: Exit CExceptionHandler::CExceptionHandler

2021-02-13 23:03:42, Info SP Host system information:

VM: NO

Firmware type: PCAT

Manufacturer: ASUS

Model : System Product Name

BIOS name : BIOS Date: 02/02/21 05:59:57 Ver: 05.00011

BIOS version : 1804

BIOS release date : 20210202000000.000000+000

Total memory : 34359738368

Number of physical CPUs : 1

Number of logical CPUs : 16

Processor manufacturer : AuthenticAMD

Processor name : AMD Ryzen 7 5800X 8-Core Processor

Processor caption : AMD64 Family 25 Model 33 Stepping 0

Processor architecture : x64

Processor clock : 4200



2021-02-13 23:03:42, Info SP Antivirus software information:

Name: Windows Defender, Path: %ProgramFiles%\Windows Defender\MsMpeng.exe, Timestamp: Sat, 13 Feb 2021 11:48:09 GMT, State: 397568



2021-02-13 23:03:42, Info SPGenerateCopyListFromConfigFile: Didn't find file list in C:\$Windows.~WS\Sources\setupplatform.cfg, section Footprint.Basic.x86

2021-02-13 23:03:42, Info SPGetFootprintCapabilities: Starting verification of footprint section Footprint.Basic

2021-02-13 23:03:42, Info SPGetFootprintCapabilities: Could not find footprint file C:\$Windows.~WS\Sources\reagent.admx

2021-02-13 23:03:42, Warning SPGetFootprintCapabilities: Footprint [Footprint.Basic] incomplete; the platform capability will not be available

2021-02-13 23:03:42, Info SPGenerateCopyListFromConfigFile: Didn't find file list in C:\$Windows.~WS\Sources\setupplatform.cfg, section Footprint.Servicing.x86

2021-02-13 23:03:42, Info SPGetFootprintCapabilities: Starting verification of footprint section Footprint.Servicing

2021-02-13 23:03:42, Info SPGetFootprintCapabilities: Could not find footprint file C:\$Windows.~WS\Sources\dismapi.dll

2021-02-13 23:03:42, Warning SPGetFootprintCapabilities: Footprint [Footprint.Servicing] incomplete; the platform capability will not be available

2021-02-13 23:03:42, Info SPGenerateCopyListFromConfigFile: Didn't find file list in C:\$Windows.~WS\Sources\setupplatform.cfg, section Footprint.ICB.x86

2021-02-13 23:03:42, Info SPGetFootprintCapabilities: Starting verification of footprint section Footprint.ICB

2021-02-13 23:03:42, Info SPGetFootprintCapabilities: Could not find footprint file C:\$Windows.~WS\Sources\cmi2migxml.dll

2021-02-13 23:03:42, Warning SPGetFootprintCapabilities: Footprint [Footprint.ICB] incomplete; the platform capability will not be available

2021-02-13 23:03:42, Info SPGenerateCopyListFromConfigFile: Didn't find file list in C:\$Windows.~WS\Sources\setupplatform.cfg, section Footprint.Migration.x86

2021-02-13 23:03:42, Info SPGetFootprintCapabilities: Starting verification of footprint section Footprint.Migration

2021-02-13 23:03:42, Info SPGetFootprintCapabilities: Could not find footprint file C:\$Windows.~WS\Sources\cmi2migxml.dll

2021-02-13 23:03:42, Warning SPGetFootprintCapabilities: Footprint [Footprint.Migration] incomplete; the platform capability will not be available

2021-02-13 23:03:42, Info Initializing diagnostics helper; data file = (NULL)

2021-02-13 23:03:42, Info No existing diagnostics data

2021-02-13 23:03:42, Info Reading onesetting for tracing settings

2021-02-13 23:03:42, Info Onesettings: Querying Prod server

2021-02-13 23:03:42, Info Reading onesetting for tracing settings completed, Error: 0x1

2021-02-13 23:03:42, Info Tracing: Read settings from onesettings:m_bGlobalLoggerEnabled: 0x0,m_bSetupAutoLoggerEnabled: 0x0,m_bUserModeTracingEnabled: 0x0,m_bKernelModeTracingEnabled: 0x0;m_dwKernelFlags: 0x0;

2021-02-13 23:03:42, Info Tracing: Autologger/user mode provider read from onesetting:

2021-02-13 23:03:42, Info Key CollectTrace is not available.

2021-02-13 23:03:42, Warning SP CSetupPlatform::Initialize: Failed to initialize tracing

2021-02-13 23:03:42, Info There is already a running setup user mode etw session!

2021-02-13 23:03:42, Info VDS available

2021-02-13 23:03:42, Info Key CollectTrace is not available.

2021-02-13 23:03:42, Info SP Attempting to resurrect a new system from C:\$Windows.~BT\Sources

2021-02-13 23:03:42, Warning SP CSetupPlatform::ResurrectNewSystem: Cannot find new system serialized data.

2021-02-13 23:03:42, Info SP Suspending and releasing setup platform

2021-02-13 23:03:42, Info SP Upload telemetry data based on environment variable

2021-02-13 23:03:42, Info Copy telemetry file: source folder: C:\$Windows.~WS\Sources\Panther, destination folder: C:\ProgramData\Microsoft\Diagnosis\ETLLogs

2021-02-13 23:03:42, Info Copy etl files: source: C:\$Windows.~WS\Sources\Panther\DlTel-Merge.etl, destination: C:\ProgramData\Microsoft\Diagnosis\ETLLogs\DlTel-Merge.etl

2021-02-13 23:03:42, Info pCopyTelemetryFile: Wrote CV rPu6pasMK0qpLmQa.2 to ETL C:\ProgramData\Microsoft\Diagnosis\ETLLogs\DlTel-Merge.etl:$ETLUNIQUECVDATA

2021-02-13 23:03:42, Info Diagtrack service is running

2021-02-13 23:03:43, Info Successfully Forceuploaded the telemetry data.

2021-02-13 23:03:43, Info Upload files successfully so we can remove all etl files.

2021-02-13 23:03:43, Info SP Closing Panther Logging


The setuperr.log is empty.


Please help: I have tried many times to install updates, all failed with same error.


If need, I can send WindowsUpdate.log generated with powershell.

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