How does one of the largest companies in the world have such awful customer support? I cannot even call them when their update screws up my computer a

[Advanced User 1234567891011]

How does one of the largest companies in the world have such awful customer support? I cannot even call them when their update screws up my computer and none of the suggestions work? Awful, this is my first time switching back to a PC after years of using Macs , I have a background in computer science and cannot get my laptop to work after a windows update. Then can't even get help with it, what a waste of space this hardware is due to a lack of support.

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