How do I speak to someone when the account recovery bot isn't accepting my recovery form answers?

[Rebecca McDiarmid]

Hello. I had a hotmail account and I was locked out of it because I did the wrong password too many times. When I finally found the password it was too late and I subsequently cannot access it. It is linked to my old mobile number so I cannot recover it that way. I have submitted 6 forms to recover via the microsoft recovery but the automated system will not accept my answers. Is there a way to speak to someone to help resolve this situation. My laptop is connected to outlook so unfortunately I cannot even access my laptop at all now. Please help! Rebecca

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