How do I report a very creepy Microsoft Support experience?

  • Thread starter Thread starter Katy Moore
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Katy Moore

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I had a Microsoft Support agent who was helping me with a webcam issue using remote access. When he fixed it, he was able to see me, because my webcam came on. He proceeded to write messages in the search box of the settings menu about how I was pretty. I caught one on camera. I tried to shut off the remote access but he kept controlling my mouse so I couldn't. I just turned off the computer to end the session, but it was a seriously creepy exchange and this person should definitely not be trusted with customer care.Case #:1047173705

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