How do I fix my keyboard?

[Cynthia Garcia2]

My keyboard connected to my laptop doesn't type some letters, I'm currently using the on screen one.I've tried different ways.I've tried the commands but since some of my keys don't work, neither have the commands.I tried changing my language in order to troubleshoot, but it doesn't give me an option.I've gone to device management>keyboard>uninstall, but it doesn't give me the option to uninstall either. Tried restarting my laptop various amount of times & it doesn't change.

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