how can i tell if it is a hacker of microsoft?

[robert stringfield]

hackers are using your window denfender software to make it like it is microsoft giving me a trusted phone number to call in to clear up my computor. all he is doin g is placing a program on my computor to hack in whenever he wants to get info, it comes in as window security program. i have been with dell to complete wash my laptop to manufactor settings and do a complete wash to get rid of their program and any saved files are gone.

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