How can I solve the mobile link problem, when making calls, they don't hear me, nor can I hear?

[Jhonny Urbina]

Hello, I have a problem with the mobile link app, when I make calls with the mobile already linked, when I make the call, I cannot hear, nor can they hear me but if I change the call to the phone it is heard, but when I return The call to the PC again, nothing is heard, they don't even hear me, I have tried the sound settings and I can't find a solution, I checked the device management and the mobile phone appears connected with its drivers, but I can't find a way to do it. listen to the call and have them hear me from the mobile link app. Maybe you can help me. Thank you.

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