How can I get REAL help with my Microsoft account?

  • Thread starter Thread starter Kris Churchill
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Kris Churchill

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My laptop did an update which triggered BitLocker to activate.I attempted to use my cellphone to recover that key and I got an error asking me to reset my password.I did that, and now I am locked out of my Microsoft account completely, including my email.There is no Microsoft tech that I can speak with, and the Microsoft online help puts me an endless loop of resetting my password or sending codes to recover my account, and then telling me that "something went wrong" and that I should "Try again tomorrow." So I wait 26 hours and try to log in again, with the SAME results. I don't understand HO

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