How can I fix the slider not working ? (No sound on the left side of my SteelSeries Arctis Pro +)

[Raphael Shakeel]

Hello,I need help, I just bought this new headset (SteelSeries Arctis Pro +) and there is no sound coming out of the left speaker.One of the fixes i found on the internet involves changing the balance in the level's tab.When I thry this the cursor won't move and I can't change it manually.Regards

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