How can I create a new user and fix my Lenovo laptop sound not working issue?

[Windows 10]

Hi, I have a lenovo v130-15lkb that doesn’t output any sound. It doesn’t even allow me to create a new account when I do a fresh install. I keep on resetting my CMOS battery so I can try to reset the BIOS maybe but nothing. I even tried OOBE\BYPASSNRO command line during the setup process but nothing gets resolved. The power drain as well doesn’t work. Please help me asap!?

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