HOME SCREEN COMPLETELY LOCKED DUE TO CHANGE OF PASSWORD

Microsoft Windows

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Dec 10, 2024
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I recently sold my business & my laptop was connected to the business account. The new owners changed all of the access & log in details before removing my laptop from the account. They have now removed it but it’s too late as everything they have changed is now on my laptop. My laptop is now locked & I can’t get past the Home Screen as it asks me for the PIN number & obviously my old one will not work. It then asks me for a ‘challenge phrase” which once again, I obviously I can’t provide. I did ask the new owners if they could give me the PIN number for 10 minutes and then cha

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