Hi, I've read through the other questions about this 48 digit key but I'm not finding the answers I need. I never enabled anything called bitlocker an

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Heather Holland

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Hello. I, as I'm sure anyone who is computer savvy can tell, am NOT skilled in the way of the PC, however, I'm not a complete idiot either. With that out of the way, I'm truly confused as to why my PC, which I have used a maximum of 15 times with absolutely no issues, has suddenly been locked up with that horrific blue screen that's requesting a 48 digit key or bitlocker will keep all my files hostage. I bought this PC, set it up and used it only for storing photos and other files so my phone didn't get too full. I also used it to print out emails, pics, etc... THAT'S IT, and it was all of may

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