help with Windows Logon process terminated

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Gordon

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A friend of mine has a laptop that has suddenly started the old "Stop:

c000021a {Fatal System Error}. The Windows Logon Process system terminated

unexpectedly with a status of f 0xc0000135 (0x00000000 0x00000000). The

system has shut down.



Using BartPE I've managed to run Dr Watson as per here:

http://support.microsoft.com/kb/156669



The problem is that even having done that it will NOT boot at all past this

error so I can't look at the Dr Watson log!

It does the same in Safe Mode and Last known good configuration.



I'm now currently searching (using a Linux Live CD) for "winlogon" to see if

that's corrupted, but it's not finding anything.



The situation is complicated by the fact that the Windows XP Home CD from

which this has been installed has gone missing in a move, and I only have XP

Pro CDs.



Is there anyway I can repair an XP Home installation using an XP Pro CD?
 
"Gordon" wrote in message

news:elpnQ9MpKHA.1544@TK2MSFTNGP06.phx.gbl...

> A friend of mine has a laptop that has suddenly started the old "Stop:

> c000021a {Fatal System Error}. The Windows Logon Process system terminated

> unexpectedly with a status of f 0xc0000135 (0x00000000 0x00000000). The

> system has shut down.

>

> Using BartPE I've managed to run Dr Watson as per here:

> http://support.microsoft.com/kb/156669

>

> The problem is that even having done that it will NOT boot at all past

> this error so I can't look at the Dr Watson log!

> It does the same in Safe Mode and Last known good configuration.

>

> I'm now currently searching (using a Linux Live CD) for "winlogon" to see

> if that's corrupted, but it's not finding anything.

>

> The situation is complicated by the fact that the Windows XP Home CD from

> which this has been installed has gone missing in a move, and I only have

> XP Pro CDs.

>

> Is there anyway I can repair an XP Home installation using an XP Pro CD?





More info - I have found FOUR copies of winlogon.exe within C:\Windows. One

in system32, one in servicepackfiles\i386, one in $Ntservicepackuninstall$

and one in Softwaredistribution\download\cf(lots of numbers)



Where should the Winlogon.exe file that is used to logon be?
 
Gordon wrote:

>

> "Gordon" wrote in message

> news:elpnQ9MpKHA.1544@TK2MSFTNGP06.phx.gbl...

>> A friend of mine has a laptop that has suddenly started the old "Stop:

>> c000021a {Fatal System Error}. The Windows Logon Process system

>> terminated unexpectedly with a status of f 0xc0000135 (0x00000000

>> 0x00000000). The system has shut down.

>>

>> Using BartPE I've managed to run Dr Watson as per here:

>> http://support.microsoft.com/kb/156669

>>

>> The problem is that even having done that it will NOT boot at all past

>> this error so I can't look at the Dr Watson log!

>> It does the same in Safe Mode and Last known good configuration.

>>

>> I'm now currently searching (using a Linux Live CD) for "winlogon" to

>> see if that's corrupted, but it's not finding anything.

>>

>> The situation is complicated by the fact that the Windows XP Home CD

>> from which this has been installed has gone missing in a move, and I

>> only have XP Pro CDs.

>>

>> Is there anyway I can repair an XP Home installation using an XP Pro CD?

>

>

> More info - I have found FOUR copies of winlogon.exe within C:\Windows.

> One in system32, one in servicepackfiles\i386, one in

> $Ntservicepackuninstall$ and one in

> Softwaredistribution\download\cf(lots of numbers)

>

> Where should the Winlogon.exe file that is used to logon be?



The Winlogon.exe file used to logon is in the \WINDOWS\system32 folder,

if the file is corrupt copy the one in the \WINDOWS\system32\dllcache,

or if there are no copies in the dllcache copy it from the

servicepackfiles\i386 folder over to the System32 folder.



John
 
"John John - MVP" wrote in message

news:O3XI#$OpKHA.1548@TK2MSFTNGP04.phx.gbl...

> Gordon wrote:

>>

>> "Gordon" wrote in message

>> news:elpnQ9MpKHA.1544@TK2MSFTNGP06.phx.gbl...

>>> A friend of mine has a laptop that has suddenly started the old "Stop:

>>> c000021a {Fatal System Error}. The Windows Logon Process system

>>> terminated unexpectedly with a status of f 0xc0000135 (0x00000000

>>> 0x00000000). The system has shut down.

>>>

>>> Using BartPE I've managed to run Dr Watson as per here:

>>> http://support.microsoft.com/kb/156669

>>>

>>> The problem is that even having done that it will NOT boot at all past

>>> this error so I can't look at the Dr Watson log!

>>> It does the same in Safe Mode and Last known good configuration.

>>>

>>> I'm now currently searching (using a Linux Live CD) for "winlogon" to

>>> see if that's corrupted, but it's not finding anything.

>>>

>>> The situation is complicated by the fact that the Windows XP Home CD

>>> from which this has been installed has gone missing in a move, and I

>>> only have XP Pro CDs.

>>>

>>> Is there anyway I can repair an XP Home installation using an XP Pro CD?

>>

>>

>> More info - I have found FOUR copies of winlogon.exe within C:\Windows.

>> One in system32, one in servicepackfiles\i386, one in

>> $Ntservicepackuninstall$ and one in Softwaredistribution\download\cf(lots

>> of numbers)

>>

>> Where should the Winlogon.exe file that is used to logon be?

>

> The Winlogon.exe file used to logon is in the \WINDOWS\system32 folder, if

> the file is corrupt copy the one in the \WINDOWS\system32\dllcache, or if

> there are no copies in the dllcache copy it from the servicepackfiles\i386

> folder over to the System32 folder.

>

> John



Thanks - I've actually bitten the bullet and installed a spare Win XP Pro

version I have which is redundant....

(Now I need something that opens Works files........'cos that disk is

missing as well!!!!!)
 
"Bernd" wrote in message

news:OUIk4$SpKHA.1556@TK2MSFTNGP05.phx.gbl...

>

>

> -------- Original-Nachricht --------

>

>

>> (Now I need something that opens Works files........'cos that disk is

>> missing as well!!!!!)

>

> http://www.computerhope.com/issues/ch001017.htm

> http://office.microsoft.com/en-us/word/HP100848691033.aspx

>

> Bernd



Thanks for that - unfortunately all these require Office which we don't have

on this computer.

However, I found a version of Open Office that WILL open wps files

natively.....
 
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