Help restarting laptop

  • Thread starter Thread starter Levi Richardson1
  • Start date Start date
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Levi Richardson1

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I was resetting my laptop but now it is stuck on a preparing loop and it keeps bringing the same notification "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To reinstall windows, click "ok" to restart the computer , and then restart the installation. " I have tried several time and still the same thing. HELP PLEASE.

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