Help me diagnose a BSOD problem please :(

  • Thread starter Thread starter AlasAway
  • Start date Start date
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AlasAway

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Hi!


So, for a couple of days now I keep getting crashes. They used to be BSOD with


WHEA_UNCORRECTABLE_ERROR code 0x00000124


Here's more info:



_On Wed 2/10/2021 9:45:07 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\021021-7109-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x124 (0x0, 0xFFFFDB0161F03028, 0xBC000800, 0x1010135)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 2/10/2021 9:45:07 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: pshed.dll (PSHED!PshedBugCheckSystem+0x10)
Bugcheck code: 0x124 (0x0, 0xFFFFDB0161F03028, 0xBC000800, 0x1010135)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\pshed.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Platform Specific Hardware Error Driver
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

________________


Here's what I tried:


I checked the RAM. Ran the two sticks through Memtest, got no errors. Tried unplugging one at a time, checked two seperate slots - so it's nor RAM i presume.


I've reinstalled Windows 10. Didn't help - so I guess it's not a driver thing.


I keep checking temps - the CPU is around 80 under load - AMD Ryzen 5600x and Google says thats within acceptable limits. The GPU keeps steady at 60. So I guess it's not overheating. I also don't overcloak anything. I also cleaned the CPU fan and replaced the thermal paste.


The problem appeared on its own with no changes on my part. So I guess it's some hardware that's dying on me. Or could it be anything else? The crash happens while gaming only, not while surfing or doing anything else.


Please help!

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