Help enabling 2-finger scrolling

[Microsoft Windows]

Suddenly, I couldn't scroll with 2 fingers anymore and this has been continued for a week. I tried everything I could - changed the mouse pointer, uninstalled/updated the touchpad, updated the system - but I could not figure out where to enable the 2-finger scrolling still. I also navigated the touchpad settings but found nothing to enable like what many other tutorials showed. This has happened before but I remembered fixing it quite easily, unlike this time. Has anyone been in this situation before and how did you deal with it?

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