Help does not provide help

  • Thread starter Thread starter kimmer
  • Start date Start date
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kimmer

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We are also getting an empty help window. Did either of you get a solution?







"richdean" wrote:



> I have a similar problem. 2007 Office Help worked fine until an automatic MS

> update. Now when I click HELP I get a box stating "Regonfiguring". If I let

> this run and then do a re-boot... no change. If I stop the re-boot, I get a

> blank help window and then a message stating no help avilable. This occurs

> in all MS H&S 2007 Excel, Word and Power Point. I have tried repairs and

> even have uninstalled and reinstalled my office application. How can I get

> HELP back?

>

> "avklingler" wrote:

>

> > Office 2007: when help is opened the dialog opens & is blank. Opening the

> > contents does so, however clicking on a listing will not open it. When Office

> > 2007 was fist installed Help worked properly. I think that perhaps an update

> > or add-on may have disabled Help. Also, when viewing a demo or course online

> > at the Office site, if that demo or course wants to provide a hands-on

> > practice session with my Office program, the program will open, the Help

> > dialog will open, but the actual instructions will not open in Help.

> > Thank you very much for any suggestions you may have in this matter.
 
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