Help Diagnosing WHEA Error? Minidump Included

  • Thread starter Thread starter RyanWill
  • Start date Start date
R

RyanWill

Guest
Lately I've been having issues with my gaming PC with crashes occurring while in game. I've had an extremely tough time figuring out what seems to be the problem. I have been getting Kernel Power event 41 task 63 errors for weeks now. I've finally been able to locate the mini dump file, however I'm having a tough time making much sense of it. If anyone could help it would be greatly appreciated!


************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19042 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0xfffff805`6da00000 PsLoadedModuleList = 0xfffff805`6e62a2f0
Debug session time: Wed Jan 13 23:17:48.130 2021 (UTC - 5:00)
System Uptime: 0 days 0:00:07.756
Loading Kernel Symbols
...............................................................
................................................................
..........................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
For analysis of this file, run
!analyze -v
nt!LkmdTelCreateReport+0x13e:
fffff805`6e37e616 488b03 mov rax,qword ptr [rbx] ds:002b:ffffa78b`67bfb5a0=????????????????
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon. Try !errrec Address of the WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffa78b656e2b90, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000baa00000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000002080b, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

fffff8056e60f330: Unable to get Flags value from nt!KdVersionBlock
fffff8056e60f330: Unable to get Flags value from nt!KdVersionBlock
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************
fffff8056e60f330: Unable to get Flags value from nt!KdVersionBlock
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 2874

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on RYANS-PC

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 2867

Key : Analysis.Memory.CommitPeak.Mb
Value: 79

Key : Analysis.System
Value: CreateObject

Key : WHEA.MCiStatus.Code
Value: 0xbaa000000002080b

Key : WHEA.MCiStatus.McaError
Value: 0x080b

Key : WHEA.MCiStatus.ModelError
Value: 0x0002

Key : WHEA.MCiStatus.Reserved
Value: 0x00a00000


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

DUMP_FILE_ATTRIBUTES: 0x18
Kernel Generated Triage Dump
Live Generated Dump

BUGCHECK_CODE: 124

BUGCHECK_P1: 0

BUGCHECK_P2: ffffa78b656e2b90

BUGCHECK_P3: baa00000

BUGCHECK_P4: 2080b

PROCESS_NAME: smss.exe

STACK_TEXT:
ffffda8b`de50e190 fffff805`6e3598bf : ffffa78b`656e2b70 00000000`00000000 ffffa78b`656e2b90 00000000`00000022 : nt!LkmdTelCreateReport+0x13e
ffffda8b`de50e6d0 fffff805`6e3597b6 : ffffa78b`656e2b70 fffff805`00000000 0000005f`00000000 0000005f`ae67f640 : nt!WheapReportLiveDump+0x7b
ffffda8b`de50e710 fffff805`6e1bda59 : 00000000`00000001 ffffda8b`de50eb80 0000005f`ae67f640 00000000`00000208 : nt!WheapReportDeferredLiveDumps+0x7a
ffffda8b`de50e740 fffff805`6dfcf487 : 00000000`00000000 ffffa78b`646aa030 00000000`00000103 00000000`00000000 : nt!WheaCrashDumpInitializationComplete+0x59
ffffda8b`de50e770 fffff805`6de071b8 : ffffa78b`65810000 ffffa78b`658c28f0 ffffda8b`de50eb80 ffffa78b`00000000 : nt!NtSetSystemInformation+0x1f7
ffffda8b`de50eb00 00007ffd`1d60f4e4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
0000005f`ae67f5e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`1d60f4e4


MODULE_NAME:
AuthenticAMD

IMAGE_NAME: AuthenticAMD.sys

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: LKD_0x124_0_AuthenticAMD_BANK0_MSCOD0002_MCACOD080B_PCC_UC_IMAGE_AuthenticAMD.sys

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {8f3e3444-b104-93da-9f44-3abe2cc69f14}

Followup: MachineOwner
---------

2: kd> lmvm AuthenticAMD
Browse full module list
start end module name
Mini Kernel Dump does not contain unloaded driver list


Continue reading...
 
Back
Top