Help contacting support

[Blue Easley]

I need to recover a Windows product key, and have put in multiple requests. However my support requests are getting an agent assigned to them and then being closed with no attempt to contact me. Having already paid for Windows 11, I really don't want to pay for it again. Does anyone know an alternate way to contact support? I've tried opening the live chat but just like all the others it gets closed withougt me talking to anyone.

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