Hard disk shows up in device manager but doesn't work

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Henry_21

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Microsoft Windows 10 Home Version 10.0.19045 Build 19045Acer Aspire A515-51G System modelThis laptop includes two drives a 256GB SSD and a 2TB HDD. I am unable to use the HDD. In the 'This Pc' of the file explorer, there is only the smaller SSD drive. I have checked my Device Manager disk drives and two drives are present, however in Disk Management only the SSD pops up. I have tried to reinstall the HDD multiple times and rescanned my disk drives however the HDD is still isn't found. Therefore I cannot use it.How do I troubleshoot this?

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