A
Aprikat
Guest
A few weeks ago, my account was hacked, and the hackers changed all the associated email addresses and account details. I’ve since gone through the process of proving that I’m the original owner, but it's been almost two weeks now, and I’m still waiting for support to respond.Every time I follow up, I receive the same response:Good day,This is a follow-up regarding your service request number: XXXXXXXXXXX (number removed for privacy).We apologize for the delay. I checked your case today, and as of this writing, there’s no new update from our higher-tier support. No worries, as I have sent a re
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