D
D.HARRIS2
Guest
This is Windows 10.
I had been using the 2019 H&R Block business software just fine. Last time used was July 15, 2020.
Went to open to prepare Sub-S return on Sept 12 and kept getting an error message saying it could not open. I tried having Geek Squad look at it. They spent about 2 1/2 hours running diagnostics and could not figure it out. I had another IT pro look at it for about 3 hours, ran diagnostics and the best he could figure was that it was a Microsoft update that somehow corrupted the ordering sequence for the program to open. All of my clients are locked up now. The other thing is that it also corrupted the 2018 program so I cannot access those files either.
Tried downloading a new 2019 Block program. Overwrote the old one. Still same problem. Loaded the software from the disc. Same problem.
Trying to get through to Block is a joke. You will spend hours on the phone.
Any thoughts?
Continue reading...
I had been using the 2019 H&R Block business software just fine. Last time used was July 15, 2020.
Went to open to prepare Sub-S return on Sept 12 and kept getting an error message saying it could not open. I tried having Geek Squad look at it. They spent about 2 1/2 hours running diagnostics and could not figure it out. I had another IT pro look at it for about 3 hours, ran diagnostics and the best he could figure was that it was a Microsoft update that somehow corrupted the ordering sequence for the program to open. All of my clients are locked up now. The other thing is that it also corrupted the 2018 program so I cannot access those files either.
Tried downloading a new 2019 Block program. Overwrote the old one. Still same problem. Loaded the software from the disc. Same problem.
Trying to get through to Block is a joke. You will spend hours on the phone.
Any thoughts?
Continue reading...