M
molecularzen
Guest
Running Outlook 365 64 bit (version 1908) Desktop on top of Windows 10.
The problem started this week: Whenever I send a calendar invite from Outlook (desktop app) it shows up on iPhone users email as a non descript MIME-attachment.ics. Many Iphone users will not know what this is and may ignore or think it’s a virus. That is bad friction!
If I send from Gmail (web) then it comes through to Iphone mail fine. The problem appears to be in how mail and calendar invites are encrypted in Outlook and how GSSMO (G Suite Sync Microsoft Outlook) translates those invites. Best I can tell the cause was the latest Outlook updates (Sept 2019).
I have played with Outlook setting to send mail in plain text, and with the setting "when sending meeting requests outside of your organization, use the icalendar format". Neither of these fixed the problem.
While it would be easy for Microsoft to blame Google or Iphone and say call them, their switching costs are higher and most likely I may have to move off of Outlook.
Thank you for considering.
Continue reading...
The problem started this week: Whenever I send a calendar invite from Outlook (desktop app) it shows up on iPhone users email as a non descript MIME-attachment.ics. Many Iphone users will not know what this is and may ignore or think it’s a virus. That is bad friction!
If I send from Gmail (web) then it comes through to Iphone mail fine. The problem appears to be in how mail and calendar invites are encrypted in Outlook and how GSSMO (G Suite Sync Microsoft Outlook) translates those invites. Best I can tell the cause was the latest Outlook updates (Sept 2019).
I have played with Outlook setting to send mail in plain text, and with the setting "when sending meeting requests outside of your organization, use the icalendar format". Neither of these fixed the problem.
While it would be easy for Microsoft to blame Google or Iphone and say call them, their switching costs are higher and most likely I may have to move off of Outlook.
Thank you for considering.
Continue reading...
