S
sschramm
Guest
This is a continuation of the old thread here since it was improperly marked as "solved" (a workaround is never a solution) so Microsoft suggested I created a new thread rather than trying to re-open an old one.
Summary of issue: When sorting/grouping your inbox by flagged status, at times, more ten one "unflagged" section may appear.
Some users, prefer having their inbox grouped/sorted by flagged status as it allows them to mark messages they need to follow up on, and then they jump to the top of the inbox list to catch your attention. When the task is completed, it can either be marked as completed, or the flag can be cleared which brings the message back down into the list with the other messages. I personally find this a very efficient way of managed tasks and keeping organized, but sometimes, there is a bug that comes up with prohibits this feature from working correctly.
I personally have only noticed it happen when I am using Outlook for Mac, and then return to my PC. It seems like whenever Outlook for Mac synchronizes, it does something to the sort order which causes multiple unflagged sections to appear. Furthermore, it makes it confusing when I get new mail since sometimes it comes to the top of my inbox, while other times it comes to the top of the second unflagged section, which is in the middle of my inbox. The only way to correct this unorganized mess is to select all of the messages, flag them, and then unflag all of them. This merges all the groups back into one. I personally have been able to avoid this issue by never using the Mac version of outlook, and rather only using the PC version of Outlook inside a Windows VM when I am using my Mac. Others have mentioned they have noticed the issue even if they do not the Mac version of Outlook, so it could be something completely different causing it.
I am running Office 2010 on the PC's, and Office 2011 on the Mac. Our company was originally running Exchange 2007, but have since upgraded to Exchange 2010 and the issue is still occurring. I have tried the standard troubleshooting of rebuilding my profile, creating a new profile, reinstalling Outlook, trying different/new computers, and even using webmail. All of which do not help the problem.
For more information from other users, please read the responses on the previous case of this problem here.
If anyone else is having the problem, or knows of something that could fix the problem, please reply!
Thanks,
Scott
Continue reading...
Summary of issue: When sorting/grouping your inbox by flagged status, at times, more ten one "unflagged" section may appear.
Some users, prefer having their inbox grouped/sorted by flagged status as it allows them to mark messages they need to follow up on, and then they jump to the top of the inbox list to catch your attention. When the task is completed, it can either be marked as completed, or the flag can be cleared which brings the message back down into the list with the other messages. I personally find this a very efficient way of managed tasks and keeping organized, but sometimes, there is a bug that comes up with prohibits this feature from working correctly.
I personally have only noticed it happen when I am using Outlook for Mac, and then return to my PC. It seems like whenever Outlook for Mac synchronizes, it does something to the sort order which causes multiple unflagged sections to appear. Furthermore, it makes it confusing when I get new mail since sometimes it comes to the top of my inbox, while other times it comes to the top of the second unflagged section, which is in the middle of my inbox. The only way to correct this unorganized mess is to select all of the messages, flag them, and then unflag all of them. This merges all the groups back into one. I personally have been able to avoid this issue by never using the Mac version of outlook, and rather only using the PC version of Outlook inside a Windows VM when I am using my Mac. Others have mentioned they have noticed the issue even if they do not the Mac version of Outlook, so it could be something completely different causing it.
I am running Office 2010 on the PC's, and Office 2011 on the Mac. Our company was originally running Exchange 2007, but have since upgraded to Exchange 2010 and the issue is still occurring. I have tried the standard troubleshooting of rebuilding my profile, creating a new profile, reinstalling Outlook, trying different/new computers, and even using webmail. All of which do not help the problem.
For more information from other users, please read the responses on the previous case of this problem here.
If anyone else is having the problem, or knows of something that could fix the problem, please reply!
Thanks,
Scott
Continue reading...