Glitch?

[Windows 7]

I noticed something wrong with my laptop windows 7 few months ago when I had restarted it. I tried clicking buttons to fix it like the F11 or so. But after I clicked them a pop up had came then I tried reading it but it left, so I restarted my computer again I tried spelling words to speak to friends but my backspace wouldn't do anything I could only use, q,w,e,r,t,y,u,i,o,p,g,h,j,k,l,z,x,c,v,b,n,m. My numbers wouldn't work. So I am stuck with using the in screen keyboard and i have many problems with spelling on it.

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