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PA Bear [MS MVP] wrote:
Re: Error 0x80070002
04-Sep-09
http://lmgtfy.com/?q=nb
luv2bike2 wrote:
Previous Posts In This Thread:
On Friday, September 04, 2009 2:11 PM
luv2bike2 wrote:
Error 0x80070002
Ok i have a computer (WinXP, SP3) which had the Hijack.windowsupdate
virus/malware on it. i cleaned it up however I when I try to install Windows
Update I get the error message 0x80070002. i have gone through the process
for that error message on MS webpage and I still get the error message.
When i go into services and try to start Automatic Updates and BITS i get
Could not start the Automatic Updates service on Local Computer.
Error 2: The system cannot find the file specified
and
Could not start the Background Intelligence Transfer Service service on
Local Computer.
Error 2: The system cannot find the file specified.
I have checked for both Automatic Updates and BITS
1) that the local system account is checked on the Logon Tab and made sure
that the "allow service to interact with desktop" is UNchecked.
2) Startup is set to Automatic on the General tab
3) i have tried to start both of them and still get system cannot find the
file specified.
4) renamed the Updates folder to Updates.old and tried to do the updates,
still same problem.
5) i have the windowsupdate.log file, i do not know if that will help but
here is a little snippit from the log file
2009-09-03 06:58:33:875 660 f38 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: -0700) ===========
2009-09-03 06:58:33:875 660 f38 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2009-09-03 06:58:33:875 660 f38 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2009-09-03 06:58:33:875 660 f38 Shutdwn FATAL: WUAutoUpdateAtShutdown
failed, hr=80240FFF
2009-09-03 07:02:24:121 2992 bf0 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: -0700) ===========
2009-09-03 07:02:24:121 2992 bf0 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2009-09-03 07:02:24:121 2992 bf0 Misc = Module:
C:\WINDOWS\system32\wuapi.dll
2009-09-03 07:02:24:121 2992 bf0 COMAPI FATAL: Unable to connect to the
service (hr=80070002)
2009-09-03 07:02:24:121 2992 bf0 COMAPI WARNING: Unable to establish
connection to the service. (hr=80070002)
2009-09-03 07:03:06:974 2992 bf0 COMAPI FATAL: Unable to connect to the
service (hr=80070002)
2009-09-03 07:03:06:974 2992 bf0 COMAPI WARNING: Unable to establish
connection to the service. (hr=80070002)
2009-09-03 07:03:10:487 2992 bf0 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: -0700) ===========
2009-09-03 07:03:10:487 2992 bf0 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2009-09-03 07:03:10:487 2992 bf0 Misc = Module:
C:\WINDOWS\system32\wuweb.dll
2009-09-03 07:03:10:487 2992 bf0 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-09-03 07:03:11:033 2992 bf0 Misc Microsoft signed: Yes
2009-09-03 07:03:11:283 2992 bf0 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-09-03 07:03:11:298 2992 bf0 Misc Microsoft signed: Yes
2009-09-03 07:03:11:314 2992 bf0 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2009-09-03 07:03:11:345 2992 bf0 Misc Microsoft signed: Yes
2009-09-03 07:03:11:423 2992 bf0 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2009-09-03 07:03:11:423 2992 bf0 Misc Microsoft signed: Yes
2009-09-03 07:03:12:095 2992 bf0 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2009-09-03 07:03:12:095 2992 bf0 Misc Microsoft signed: Yes
2009-09-03 07:03:12:141 2992 bf0 Setup *********** Setup: Checking whether
self-update is required ***********
2009-09-03 07:03:12:141 2992 bf0 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
2009-09-03 07:03:12:266 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version
= 7.2.6001.788
2009-09-03 07:03:12:266 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-09-03 07:03:12:282 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-09-03 07:03:12:391 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-09-03 07:03:12:672 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-09-03 07:03:12:688 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-09-03 07:03:12:969 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-09-03 07:03:13:016 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-09-03 07:03:13:109 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-09-03 07:03:13:125 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required
version = 7.2.6001.788
On Friday, September 04, 2009 3:32 PM
MowGreen wrote:
First, you'd be much better served starting a new thread rather than tagging
First, you would be much better served starting a new thread rather than
tagging on to one that started in June.
Second, are you sure that the system is *totally* clean of malware ?
Open Internet Explorer and see if the system can be scanned here:
http://onecare.live.com/site/en-us/center/howsafe.htm
If it can not or you have already scanned the system there, then malware
may *still be present*.
Download and *save* the free version of Malwarebytes anti-malware:
http://www.malwarebytes.org/
Click the ' Download free version ' button to initiate the download.
When the download completes close *all* open programs and browsers.
Install MBAM, allow it to obtain it is updated definitions, and then do a
Quick scan.
When it is done scanning click the Show results button.
IF anything is detected, make sure that everything is checked, and click
Remove Selected.
Please provide the results of the attempted OneCare Safety scan and, if
the system could *not* perform that, the results of the MBAM scan.
What, if anything, was detected ?
***IF*** nothing was detected, you can then run the System File Checker
to replace any missing system files BUT, if something *was detected*
then running sfc will just be an exercise in futility
MowGreen
===============
*-343-* FDNY
Never Forgotten
===============
luv2bike2 wrote:
On Friday, September 04, 2009 5:47 PM
luv2bike2 wrote:
Thank you MowGreen for responding.
Thank you MowGreen for responding.
First, I don' t know why you said "you would be much better served starting a
new thread rather than tagging on to one that started in June." I started a
new thread.
Second, I guess i forgot to mention that I did installed and ran
Malwarebytes, that it found and removed the Hijack.windowsupdate.
I will run the scan that you mentioned below from onecare.live.com on
Tuesday when I return back to work
Again Thank you for responding back and I will let you know what the outcome
is.
--
Thank you,
"MowGreen" wrote:
On Friday, September 04, 2009 6:11 PM
PA Bear [MS MVP] wrote:
You may have (much) more work to do.
You may have (much) more work to do.
NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, do not waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!
1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx
NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.
2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm
3. Run a /thorough/ check for hijackware, including posting requested logs
in an appropriate forum, not here.
Checking for/Help with Hijackware:
??? http://aumha.net/viewtopic.php?f=30&t=4075
??? http://mvps.org/winhelp2002/unwanted.htm
??? http://inetexplorer.mvps.org/tshoot.html
??? http://www.mvps.org/sramesh2k/Malware_Defence.htm
??? http://www.elephantboycomputers.com/page2.html#Removing_Malware
**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
If these procedures look too complex - and there is no shame in admitting
this is not your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
luv2bike2 wrote:
On Friday, September 04, 2009 6:15 PM
MowGreen wrote:
You're mowst welcome, luv2bike2.
You're mowst welcome, luv2bike2. Just checked the WU NG via a browser
and you are correct ... you started a new thread. Props to you.
FWIW, some folks still use an NNTP news client reader and apparently
your thread ended up merged into 2 others, one started in June, the next
one in August, although the Message IDs are totally different.
it is something MS should deal with but I have a strong suspicion that
they'd prefer that NNTP fade away into oblivion.
Now, back to the issue at hand ... if the OneCare Safety Scanner does
not detect anything, go here, download, and *save* MicrosoftFixit50202.msi
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
When the download completes close *all* open programs and browsers.
Now run MicrosoftFixit50202.msi with the system connected to the network
or internet connection. Choose the 'Default' mode first; if no joy, do
the Aggressive mode next.
Reboot after each run of the Fixit and see if the system can update.
MowGreen
===============
*-343-* FDNY
Never Forgotten
===============
banthecheck.com
"Security updates should *not* have *non-security content* prechecked"
luv2bike2 wrote:
On Friday, September 04, 2009 7:36 PM
luv2bike2 wrote:
Re: Error 0x80070002
No problem MowGreen
I will do your suggestion next week and let you know what the outcome is.
your suggestions is most greatly appreciated!
--
Thank you,
"MowGreen" wrote:
On Friday, September 04, 2009 7:44 PM
luv2bike2 wrote:
PA Bear, Thanks for responding, I will be working on the computer next week.
PA Bear, Thanks for responding, I will be working on the computer next week.
The computer is on a network (but i turned it off for the weekend), I
unfortunately do not like the anti-virus package that was put into place at
my company, it is updated on the defintions and has not expired. In my own
opinion, it stinks and it is a name brand that many companies use.
Anyway, I will do as you suggested as well as MowGreens suggestion and hope
and pray that i do not have to format and install XP again.
can you please educate me--- what does NB stand for? I am not sure what
that means.
Thanks again.
----------------
"PA Bear [MS MVP]" wrote:
On Friday, September 04, 2009 8:03 PM
PA Bear [MS MVP] wrote:
Re: Error 0x80070002
http://lmgtfy.com/?q=nb
luv2bike2 wrote:
On Monday, September 07, 2009 12:15 AM
Harry Johnston [MVP] wrote:
Re: Error 0x80070002
MowGreen wrote:
That's pretty much normal behaviour for a news client; the assumption is that if
the thread subject is the same, it is probably the same thread even if there is
no References header ... this helps when other folk are using noncompliant news
clients that do not add References. it is not quite so helpful, however, in
newsgroups like this one where subject lines naturally repeat themselves!
Harry.
On Monday, September 14, 2009 11:45 AM
luv2bike2 wrote:
thank you PA Bear and MowGreen for your suggestions/help.
thank you PA Bear and MowGreen for your suggestions/help.
The problem has been resolved. I used all of your suggestions and the
aumha.net forum helped out as well.
I can now perform the MS Updates on that computer.
Thanks again
Robin
"PA Bear [MS MVP]" wrote:
On Monday, September 14, 2009 1:14 PM
PA Bear [MS MVP] wrote:
Re: Error 0x80070002
YW & thanks for your feedback!
cf. http://aumha.net/viewtopic.php?f=30&t=42086
luv2bike2 wrote:
On Tuesday, September 15, 2009 10:30 AM
luv2bike2 wrote:
MowGreen,I have a couple questions that are not related to this issue...
MowGreen,
I have a couple questions that are not related to this issue... though it
does relate to what you brought up about the newsreader
what is WU NG? and how would i know if i am using the NNTP news client and
should I change it to what the current news client that everyone is using?
I am going to www.microsoft.com/communities/newsgroups/en-us.......
Thanks
--
Thank you,
"MowGreen" wrote:
On Tuesday, September 15, 2009 10:49 AM
PA Bear [MS MVP] wrote:
WU NG = Windows Update newsgroup; microsoft.public.
WU NG = Windows Update newsgroup; microsoft.public.windowsupdate
Click on the following link to open WU NG in your default newsreader:
--
~PAB
luv2bike2 wrote:
Submitted via EggHeadCafe - Software Developer Portal of Choice
Excel 2007 Filter Tool
http://www.eggheadcafe.com/tutorial...a2cb-1f3a46fbea8f/excel-2007-filter-tool.aspx
PA Bear [MS MVP] wrote:
Re: Error 0x80070002
04-Sep-09
http://lmgtfy.com/?q=nb
luv2bike2 wrote:
Previous Posts In This Thread:
On Friday, September 04, 2009 2:11 PM
luv2bike2 wrote:
Error 0x80070002
Ok i have a computer (WinXP, SP3) which had the Hijack.windowsupdate
virus/malware on it. i cleaned it up however I when I try to install Windows
Update I get the error message 0x80070002. i have gone through the process
for that error message on MS webpage and I still get the error message.
When i go into services and try to start Automatic Updates and BITS i get
Could not start the Automatic Updates service on Local Computer.
Error 2: The system cannot find the file specified
and
Could not start the Background Intelligence Transfer Service service on
Local Computer.
Error 2: The system cannot find the file specified.
I have checked for both Automatic Updates and BITS
1) that the local system account is checked on the Logon Tab and made sure
that the "allow service to interact with desktop" is UNchecked.
2) Startup is set to Automatic on the General tab
3) i have tried to start both of them and still get system cannot find the
file specified.
4) renamed the Updates folder to Updates.old and tried to do the updates,
still same problem.
5) i have the windowsupdate.log file, i do not know if that will help but
here is a little snippit from the log file
2009-09-03 06:58:33:875 660 f38 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: -0700) ===========
2009-09-03 06:58:33:875 660 f38 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2009-09-03 06:58:33:875 660 f38 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2009-09-03 06:58:33:875 660 f38 Shutdwn FATAL: WUAutoUpdateAtShutdown
failed, hr=80240FFF
2009-09-03 07:02:24:121 2992 bf0 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: -0700) ===========
2009-09-03 07:02:24:121 2992 bf0 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2009-09-03 07:02:24:121 2992 bf0 Misc = Module:
C:\WINDOWS\system32\wuapi.dll
2009-09-03 07:02:24:121 2992 bf0 COMAPI FATAL: Unable to connect to the
service (hr=80070002)
2009-09-03 07:02:24:121 2992 bf0 COMAPI WARNING: Unable to establish
connection to the service. (hr=80070002)
2009-09-03 07:03:06:974 2992 bf0 COMAPI FATAL: Unable to connect to the
service (hr=80070002)
2009-09-03 07:03:06:974 2992 bf0 COMAPI WARNING: Unable to establish
connection to the service. (hr=80070002)
2009-09-03 07:03:10:487 2992 bf0 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: -0700) ===========
2009-09-03 07:03:10:487 2992 bf0 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2009-09-03 07:03:10:487 2992 bf0 Misc = Module:
C:\WINDOWS\system32\wuweb.dll
2009-09-03 07:03:10:487 2992 bf0 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-09-03 07:03:11:033 2992 bf0 Misc Microsoft signed: Yes
2009-09-03 07:03:11:283 2992 bf0 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-09-03 07:03:11:298 2992 bf0 Misc Microsoft signed: Yes
2009-09-03 07:03:11:314 2992 bf0 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2009-09-03 07:03:11:345 2992 bf0 Misc Microsoft signed: Yes
2009-09-03 07:03:11:423 2992 bf0 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2009-09-03 07:03:11:423 2992 bf0 Misc Microsoft signed: Yes
2009-09-03 07:03:12:095 2992 bf0 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2009-09-03 07:03:12:095 2992 bf0 Misc Microsoft signed: Yes
2009-09-03 07:03:12:141 2992 bf0 Setup *********** Setup: Checking whether
self-update is required ***********
2009-09-03 07:03:12:141 2992 bf0 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
2009-09-03 07:03:12:266 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version
= 7.2.6001.788
2009-09-03 07:03:12:266 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-09-03 07:03:12:282 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-09-03 07:03:12:391 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-09-03 07:03:12:672 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-09-03 07:03:12:688 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-09-03 07:03:12:969 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-09-03 07:03:13:016 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-09-03 07:03:13:109 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-09-03 07:03:13:125 2992 bf0 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required
version = 7.2.6001.788
On Friday, September 04, 2009 3:32 PM
MowGreen wrote:
First, you'd be much better served starting a new thread rather than tagging
First, you would be much better served starting a new thread rather than
tagging on to one that started in June.
Second, are you sure that the system is *totally* clean of malware ?
Open Internet Explorer and see if the system can be scanned here:
http://onecare.live.com/site/en-us/center/howsafe.htm
If it can not or you have already scanned the system there, then malware
may *still be present*.
Download and *save* the free version of Malwarebytes anti-malware:
http://www.malwarebytes.org/
Click the ' Download free version ' button to initiate the download.
When the download completes close *all* open programs and browsers.
Install MBAM, allow it to obtain it is updated definitions, and then do a
Quick scan.
When it is done scanning click the Show results button.
IF anything is detected, make sure that everything is checked, and click
Remove Selected.
Please provide the results of the attempted OneCare Safety scan and, if
the system could *not* perform that, the results of the MBAM scan.
What, if anything, was detected ?
***IF*** nothing was detected, you can then run the System File Checker
to replace any missing system files BUT, if something *was detected*
then running sfc will just be an exercise in futility
MowGreen
===============
*-343-* FDNY
Never Forgotten
===============
luv2bike2 wrote:
On Friday, September 04, 2009 5:47 PM
luv2bike2 wrote:
Thank you MowGreen for responding.
Thank you MowGreen for responding.
First, I don' t know why you said "you would be much better served starting a
new thread rather than tagging on to one that started in June." I started a
new thread.
Second, I guess i forgot to mention that I did installed and ran
Malwarebytes, that it found and removed the Hijack.windowsupdate.
I will run the scan that you mentioned below from onecare.live.com on
Tuesday when I return back to work
Again Thank you for responding back and I will let you know what the outcome
is.
--
Thank you,
"MowGreen" wrote:
On Friday, September 04, 2009 6:11 PM
PA Bear [MS MVP] wrote:
You may have (much) more work to do.
You may have (much) more work to do.
NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, do not waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!
1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx
NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.
2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm
3. Run a /thorough/ check for hijackware, including posting requested logs
in an appropriate forum, not here.
Checking for/Help with Hijackware:
??? http://aumha.net/viewtopic.php?f=30&t=4075
??? http://mvps.org/winhelp2002/unwanted.htm
??? http://inetexplorer.mvps.org/tshoot.html
??? http://www.mvps.org/sramesh2k/Malware_Defence.htm
??? http://www.elephantboycomputers.com/page2.html#Removing_Malware
**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
If these procedures look too complex - and there is no shame in admitting
this is not your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
luv2bike2 wrote:
On Friday, September 04, 2009 6:15 PM
MowGreen wrote:
You're mowst welcome, luv2bike2.
You're mowst welcome, luv2bike2. Just checked the WU NG via a browser
and you are correct ... you started a new thread. Props to you.
FWIW, some folks still use an NNTP news client reader and apparently
your thread ended up merged into 2 others, one started in June, the next
one in August, although the Message IDs are totally different.
it is something MS should deal with but I have a strong suspicion that
they'd prefer that NNTP fade away into oblivion.
Now, back to the issue at hand ... if the OneCare Safety Scanner does
not detect anything, go here, download, and *save* MicrosoftFixit50202.msi
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
When the download completes close *all* open programs and browsers.
Now run MicrosoftFixit50202.msi with the system connected to the network
or internet connection. Choose the 'Default' mode first; if no joy, do
the Aggressive mode next.
Reboot after each run of the Fixit and see if the system can update.
MowGreen
===============
*-343-* FDNY
Never Forgotten
===============
banthecheck.com
"Security updates should *not* have *non-security content* prechecked"
luv2bike2 wrote:
On Friday, September 04, 2009 7:36 PM
luv2bike2 wrote:
Re: Error 0x80070002
No problem MowGreen
I will do your suggestion next week and let you know what the outcome is.
your suggestions is most greatly appreciated!
--
Thank you,
"MowGreen" wrote:
On Friday, September 04, 2009 7:44 PM
luv2bike2 wrote:
PA Bear, Thanks for responding, I will be working on the computer next week.
PA Bear, Thanks for responding, I will be working on the computer next week.
The computer is on a network (but i turned it off for the weekend), I
unfortunately do not like the anti-virus package that was put into place at
my company, it is updated on the defintions and has not expired. In my own
opinion, it stinks and it is a name brand that many companies use.
Anyway, I will do as you suggested as well as MowGreens suggestion and hope
and pray that i do not have to format and install XP again.
can you please educate me--- what does NB stand for? I am not sure what
that means.
Thanks again.
----------------
"PA Bear [MS MVP]" wrote:
On Friday, September 04, 2009 8:03 PM
PA Bear [MS MVP] wrote:
Re: Error 0x80070002
http://lmgtfy.com/?q=nb
luv2bike2 wrote:
On Monday, September 07, 2009 12:15 AM
Harry Johnston [MVP] wrote:
Re: Error 0x80070002
MowGreen wrote:
That's pretty much normal behaviour for a news client; the assumption is that if
the thread subject is the same, it is probably the same thread even if there is
no References header ... this helps when other folk are using noncompliant news
clients that do not add References. it is not quite so helpful, however, in
newsgroups like this one where subject lines naturally repeat themselves!
Harry.
On Monday, September 14, 2009 11:45 AM
luv2bike2 wrote:
thank you PA Bear and MowGreen for your suggestions/help.
thank you PA Bear and MowGreen for your suggestions/help.
The problem has been resolved. I used all of your suggestions and the
aumha.net forum helped out as well.
I can now perform the MS Updates on that computer.
Thanks again
Robin
"PA Bear [MS MVP]" wrote:
On Monday, September 14, 2009 1:14 PM
PA Bear [MS MVP] wrote:
Re: Error 0x80070002
YW & thanks for your feedback!
cf. http://aumha.net/viewtopic.php?f=30&t=42086
luv2bike2 wrote:
On Tuesday, September 15, 2009 10:30 AM
luv2bike2 wrote:
MowGreen,I have a couple questions that are not related to this issue...
MowGreen,
I have a couple questions that are not related to this issue... though it
does relate to what you brought up about the newsreader
what is WU NG? and how would i know if i am using the NNTP news client and
should I change it to what the current news client that everyone is using?
I am going to www.microsoft.com/communities/newsgroups/en-us.......
Thanks
--
Thank you,
"MowGreen" wrote:
On Tuesday, September 15, 2009 10:49 AM
PA Bear [MS MVP] wrote:
WU NG = Windows Update newsgroup; microsoft.public.
WU NG = Windows Update newsgroup; microsoft.public.windowsupdate
Click on the following link to open WU NG in your default newsreader:
--
~PAB
luv2bike2 wrote:
Submitted via EggHeadCafe - Software Developer Portal of Choice
Excel 2007 Filter Tool
http://www.eggheadcafe.com/tutorial...a2cb-1f3a46fbea8f/excel-2007-filter-tool.aspx
