Getting Message "Office Will Be Marked Not Genuine"

[JimG]

Hi:



I have Office Professional 2007 in a box along with the activation code for

it, too. I installed it in November on my new computer, and I'm now getting

messages telling me that the program will be marked "not genuine" in 11 days.



Interestingly, when I originally installed Office 2007, I didn't get asked

for my activation code, but when I go to Help>Activate Product, I'm told that

the product has already been activated.



1) What do I need to do to take care of this problem?



2) Will Office 2007 still work on my computer in 11 days if the problem

hasn't been resolved by then?



Thanks.



Jim

 

[LVTravel]

"JimG" wrote in message

news:19CF32AD-6A5F-48B9-8A3E-EA6A5F50D8F8@microsoft.com...

> Hi:

>

> I have Office Professional 2007 in a box along with the activation code

> for

> it, too. I installed it in November on my new computer, and I'm now

> getting

> messages telling me that the program will be marked "not genuine" in 11

> days.

>

> Interestingly, when I originally installed Office 2007, I didn't get asked

> for my activation code, but when I go to Help>Activate Product, I'm told

> that

> the product has already been activated.

>

> 1) What do I need to do to take care of this problem?

>

> 2) Will Office 2007 still work on my computer in 11 days if the problem

> hasn't been resolved by then?

>

> Thanks.

>

> Jim



Answer for no. 2.. No!



Where did you purchase your "2007 in a box along with the activation code "

version of Office Pro? If you purchased it off the internet through eBay or

the like it is possibly not genuine but a pirated version. This almost

sounds like a volume licensed or OEM version (which don't ask for product

keys upon installation.)



Start Word, click the Office Orb and then Word Options, Resources, About and

let us know what the three characters are in the product key after the first

5 characters and hyphen. If they are OEM then this is most definitely a

pirated version. The license key label which should be orange and on the

back of the flip out part of the plastic case that the CD came in should

have FPP in the lower right corner if it is a retail version, OEM if it is

an OEM version or MLK if it is a Medialess license kit version. If the

sticker or case is not proper then it is also probably a pirated version as

Office 2007 does not "come in a box" but is in a plastic case.



You may want to read this KB article and see if that helps get you back on

track. http://support.microsoft.com/kb/949810



Let us know the outcome or if you have any more questions.

 

[JimG]

Thanks for your help and information.



The software is actually in a DVD case, purchased on eBay.



The characters in the product key after the hyphen after the first 5

characters under Word Options>Resources>About are "707".



I don't see "FPP" "OEM" or "MLK" on the orange license key label on the back

of the box.



Please let me know your additional thoughts on this.



Thanks again.



Jim



"LVTravel" wrote:



>

>

> "JimG" wrote in message

> news:19CF32AD-6A5F-48B9-8A3E-EA6A5F50D8F8@microsoft.com...

> > Hi:

> >

> > I have Office Professional 2007 in a box along with the activation code

> > for

> > it, too. I installed it in November on my new computer, and I'm now

> > getting

> > messages telling me that the program will be marked "not genuine" in 11

> > days.

> >

> > Interestingly, when I originally installed Office 2007, I didn't get asked

> > for my activation code, but when I go to Help>Activate Product, I'm told

> > that

> > the product has already been activated.

> >

> > 1) What do I need to do to take care of this problem?

> >

> > 2) Will Office 2007 still work on my computer in 11 days if the problem

> > hasn't been resolved by then?

> >

> > Thanks.

> >

> > Jim

>

> Answer for no. 2.. No!

>

> Where did you purchase your "2007 in a box along with the activation code "

> version of Office Pro? If you purchased it off the internet through eBay or

> the like it is possibly not genuine but a pirated version. This almost

> sounds like a volume licensed or OEM version (which don't ask for product

> keys upon installation.)

>

> Start Word, click the Office Orb and then Word Options, Resources, About and

> let us know what the three characters are in the product key after the first

> 5 characters and hyphen. If they are OEM then this is most definitely a

> pirated version. The license key label which should be orange and on the

> back of the flip out part of the plastic case that the CD came in should

> have FPP in the lower right corner if it is a retail version, OEM if it is

> an OEM version or MLK if it is a Medialess license kit version. If the

> sticker or case is not proper then it is also probably a pirated version as

> Office 2007 does not "come in a box" but is in a plastic case.

>

> You may want to read this KB article and see if that helps get you back on

> track. http://support.microsoft.com/kb/949810

>

> Let us know the outcome or if you have any more questions.

>

> .

>

 

[LVTravel]

"JimG" wrote in message

news:33C083FA-389A-42CC-9705-C222B3039F52@microsoft.com...

> Thanks for your help and information.

>

> The software is actually in a DVD case, purchased on eBay.

>

> The characters in the product key after the hyphen after the first 5

> characters under Word Options>Resources>About are "707".

>

> I don't see "FPP" "OEM" or "MLK" on the orange license key label on the

> back

> of the box.

>

> Please let me know your additional thoughts on this.

>

> Thanks again.

>

> Jim

>

> "LVTravel" wrote:

>

>>

>>

>> "JimG" wrote in message

>> news:19CF32AD-6A5F-48B9-8A3E-EA6A5F50D8F8@microsoft.com...

>> > Hi:

>> >

>> > I have Office Professional 2007 in a box along with the activation code

>> > for

>> > it, too. I installed it in November on my new computer, and I'm now

>> > getting

>> > messages telling me that the program will be marked "not genuine" in 11

>> > days.

>> >

>> > Interestingly, when I originally installed Office 2007, I didn't get

>> > asked

>> > for my activation code, but when I go to Help>Activate Product, I'm

>> > told

>> > that

>> > the product has already been activated.

>> >

>> > 1) What do I need to do to take care of this problem?

>> >

>> > 2) Will Office 2007 still work on my computer in 11 days if the problem

>> > hasn't been resolved by then?

>> >

>> > Thanks.

>> >

>> > Jim

>>

>> Answer for no. 2.. No!

>>

>> Where did you purchase your "2007 in a box along with the activation code

>> "

>> version of Office Pro? If you purchased it off the internet through eBay

>> or

>> the like it is possibly not genuine but a pirated version. This almost

>> sounds like a volume licensed or OEM version (which don't ask for product

>> keys upon installation.)

>>

>> Start Word, click the Office Orb and then Word Options, Resources, About

>> and

>> let us know what the three characters are in the product key after the

>> first

>> 5 characters and hyphen. If they are OEM then this is most definitely a

>> pirated version. The license key label which should be orange and on the

>> back of the flip out part of the plastic case that the CD came in should

>> have FPP in the lower right corner if it is a retail version, OEM if it

>> is

>> an OEM version or MLK if it is a Medialess license kit version. If the

>> sticker or case is not proper then it is also probably a pirated version

>> as

>> Office 2007 does not "come in a box" but is in a plastic case.

>>

>> You may want to read this KB article and see if that helps get you back

>> on

>> track. http://support.microsoft.com/kb/949810

>>

>> Let us know the outcome or if you have any more questions.

>>

>> .

>>



Hope you have full information about the purchase on eBay because I think

you have been taken and you will probably not get anything back from the

seller or eBay. Using the information on the purchase see the following:



If you go to this link

http://www.microsoft.com/genuine/downloads/faq.aspx#ID0EAPAC



and scroll down toward the bottom and read the items under Office Validation

then further down and read each item under "What is the genuine Office

offer?", "Details of the genuine Office Complimentary Offer" and also

"Details of the Office Genuine Advantage Kit" it may answer a lot of

questions and show how to report the piracy and also obtain a legitimate

version of your software at little or no additional cost to you.

 

[JimG]

Thanks again.



I'm assuming that when I get a genuine version of Office 2007 that I'm going

to need to do an uninstall and a new install. Assuming this is the case, is

there a way to save the E-mails I now have in Word 2007 so that I have them

in Word 2007 again after the new installation of the software?



Jim



"LVTravel" wrote:



>

>

> "JimG" wrote in message

> news:33C083FA-389A-42CC-9705-C222B3039F52@microsoft.com...

> > Thanks for your help and information.

> >

> > The software is actually in a DVD case, purchased on eBay.

> >

> > The characters in the product key after the hyphen after the first 5

> > characters under Word Options>Resources>About are "707".

> >

> > I don't see "FPP" "OEM" or "MLK" on the orange license key label on the

> > back

> > of the box.

> >

> > Please let me know your additional thoughts on this.

> >

> > Thanks again.

> >

> > Jim

> >

> > "LVTravel" wrote:

> >

> >>

> >>

> >> "JimG" wrote in message

> >> news:19CF32AD-6A5F-48B9-8A3E-EA6A5F50D8F8@microsoft.com...

> >> > Hi:

> >> >

> >> > I have Office Professional 2007 in a box along with the activation code

> >> > for

> >> > it, too. I installed it in November on my new computer, and I'm now

> >> > getting

> >> > messages telling me that the program will be marked "not genuine" in 11

> >> > days.

> >> >

> >> > Interestingly, when I originally installed Office 2007, I didn't get

> >> > asked

> >> > for my activation code, but when I go to Help>Activate Product, I'm

> >> > told

> >> > that

> >> > the product has already been activated.

> >> >

> >> > 1) What do I need to do to take care of this problem?

> >> >

> >> > 2) Will Office 2007 still work on my computer in 11 days if the problem

> >> > hasn't been resolved by then?

> >> >

> >> > Thanks.

> >> >

> >> > Jim

> >>

> >> Answer for no. 2.. No!

> >>

> >> Where did you purchase your "2007 in a box along with the activation code

> >> "

> >> version of Office Pro? If you purchased it off the internet through eBay

> >> or

> >> the like it is possibly not genuine but a pirated version. This almost

> >> sounds like a volume licensed or OEM version (which don't ask for product

> >> keys upon installation.)

> >>

> >> Start Word, click the Office Orb and then Word Options, Resources, About

> >> and

> >> let us know what the three characters are in the product key after the

> >> first

> >> 5 characters and hyphen. If they are OEM then this is most definitely a

> >> pirated version. The license key label which should be orange and on the

> >> back of the flip out part of the plastic case that the CD came in should

> >> have FPP in the lower right corner if it is a retail version, OEM if it

> >> is

> >> an OEM version or MLK if it is a Medialess license kit version. If the

> >> sticker or case is not proper then it is also probably a pirated version

> >> as

> >> Office 2007 does not "come in a box" but is in a plastic case.

> >>

> >> You may want to read this KB article and see if that helps get you back

> >> on

> >> track. http://support.microsoft.com/kb/949810

> >>

> >> Let us know the outcome or if you have any more questions.

> >>

> >> .

> >>

>

> Hope you have full information about the purchase on eBay because I think

> you have been taken and you will probably not get anything back from the

> seller or eBay. Using the information on the purchase see the following:

>

> If you go to this link

> http://www.microsoft.com/genuine/downloads/faq.aspx#ID0EAPAC

>

> and scroll down toward the bottom and read the items under Office Validation

> then further down and read each item under "What is the genuine Office

> offer?", "Details of the genuine Office Complimentary Offer" and also

> "Details of the Office Genuine Advantage Kit" it may answer a lot of

> questions and show how to report the piracy and also obtain a legitimate

> version of your software at little or no additional cost to you.

>

> .

>

 

[LVTravel]

"JimG" wrote in message

news:E97DA360-0BAD-45DC-BAC3-EA3083857D54@microsoft.com...

> Thanks again.

>

> I'm assuming that when I get a genuine version of Office 2007 that I'm

> going

> to need to do an uninstall and a new install. Assuming this is the case,

> is

> there a way to save the E-mails I now have in Word 2007 so that I have

> them

> in Word 2007 again after the new installation of the software?

>

> Jim

>

> "LVTravel" wrote:

>

>>

>>

>> "JimG" wrote in message

>> news:33C083FA-389A-42CC-9705-C222B3039F52@microsoft.com...

>> > Thanks for your help and information.

>> >

>> > The software is actually in a DVD case, purchased on eBay.

>> >

>> > The characters in the product key after the hyphen after the first 5

>> > characters under Word Options>Resources>About are "707".

>> >

>> > I don't see "FPP" "OEM" or "MLK" on the orange license key label on the

>> > back

>> > of the box.

>> >

>> > Please let me know your additional thoughts on this.

>> >

>> > Thanks again.

>> >

>> > Jim

>> >

>> > "LVTravel" wrote:

>> >

>> >>

>> >>

>> >> "JimG" wrote in message

>> >> news:19CF32AD-6A5F-48B9-8A3E-EA6A5F50D8F8@microsoft.com...

>> >> > Hi:

>> >> >

>> >> > I have Office Professional 2007 in a box along with the activation

>> >> > code

>> >> > for

>> >> > it, too. I installed it in November on my new computer, and I'm now

>> >> > getting

>> >> > messages telling me that the program will be marked "not genuine" in

>> >> > 11

>> >> > days.

>> >> >

>> >> > Interestingly, when I originally installed Office 2007, I didn't get

>> >> > asked

>> >> > for my activation code, but when I go to Help>Activate Product, I'm

>> >> > told

>> >> > that

>> >> > the product has already been activated.

>> >> >

>> >> > 1) What do I need to do to take care of this problem?

>> >> >

>> >> > 2) Will Office 2007 still work on my computer in 11 days if the

>> >> > problem

>> >> > hasn't been resolved by then?

>> >> >

>> >> > Thanks.

>> >> >

>> >> > Jim

>> >>

>> >> Answer for no. 2.. No!

>> >>

>> >> Where did you purchase your "2007 in a box along with the activation

>> >> code

>> >> "

>> >> version of Office Pro? If you purchased it off the internet through

>> >> eBay

>> >> or

>> >> the like it is possibly not genuine but a pirated version. This

>> >> almost

>> >> sounds like a volume licensed or OEM version (which don't ask for

>> >> product

>> >> keys upon installation.)

>> >>

>> >> Start Word, click the Office Orb and then Word Options, Resources,

>> >> About

>> >> and

>> >> let us know what the three characters are in the product key after the

>> >> first

>> >> 5 characters and hyphen. If they are OEM then this is most definitely

>> >> a

>> >> pirated version. The license key label which should be orange and on

>> >> the

>> >> back of the flip out part of the plastic case that the CD came in

>> >> should

>> >> have FPP in the lower right corner if it is a retail version, OEM if

>> >> it

>> >> is

>> >> an OEM version or MLK if it is a Medialess license kit version. If

>> >> the

>> >> sticker or case is not proper then it is also probably a pirated

>> >> version

>> >> as

>> >> Office 2007 does not "come in a box" but is in a plastic case.

>> >>

>> >> You may want to read this KB article and see if that helps get you

>> >> back

>> >> on

>> >> track. http://support.microsoft.com/kb/949810

>> >>

>> >> Let us know the outcome or if you have any more questions.

>> >>

>> >> .

>> >>

>>

>> Hope you have full information about the purchase on eBay because I think

>> you have been taken and you will probably not get anything back from the

>> seller or eBay. Using the information on the purchase see the

>> following:

>>

>> If you go to this link

>> http://www.microsoft.com/genuine/downloads/faq.aspx#ID0EAPAC

>>

>> and scroll down toward the bottom and read the items under Office

>> Validation

>> then further down and read each item under "What is the genuine Office

>> offer?", "Details of the genuine Office Complimentary Offer" and also

>> "Details of the Office Genuine Advantage Kit" it may answer a lot of

>> questions and show how to report the piracy and also obtain a legitimate

>> version of your software at little or no additional cost to you.

>>

>> .

>>



Sorry for the late reply but I have been snowed out of my house for the last

3 days.



Yes, any program such as you have should be totally uninstalled. Word

doesn't do emails. Email clients do emails. Uninstalling a program

generally does not delete data files or emails from the email client. It is

always prudent to have a backup of all files you don't want to lose anytime

you are doing system maintenance.