Genshin Impact Keeps crashin with error d3d11.dll caused an Access Violation (0xc0000005) in module d3d11.dll at 0033:5483c370.

[Javiera D]

Hello, i was playing Gesnshin Impact when one day it decided to crash and ever since that i haven´t been able to understand what its going on, i have tried multiple things, even so i did a complete reboot on my pc with windows included and its still the same, no records of an error on rams, graphis driver or anything, everytime it crashes it creates this note and an archive dmp on a folder on temporal archives.i will put the start and the final notes of the archive Genshin Impact [version: Unity 2017.4.30f1 (0)] d3d11.dll caused an Access Violation (0xc0000005) in module d3d11.dll at 0033:5

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