Microsoft Windows
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- Dec 10, 2024
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Laptop restarted randomly while working online and when it came back on it went into BIOS, I went directly to save and exit without changing anything. After a black screen came up, for a few seconds then right back into BIOS. I am not a tech savvy person so rather than start clicking on things I began the power off power on 3 times process in order to bring up the troubleshoot or advanced restart screen but it went right back into BIOS. I am out of options that I am willing to try without it coming from a source I trust so here I am. I can follow instructions so if anyone has had this problem
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